Spend recovery

Case files, not testimonials

Recovered spend is the easiest claim to make and the hardest to substantiate. These are anonymised case files — root cause, evidence trail, amount, days to close. We keep the full unredacted ledger under NDA in the data room.

Total recovered (sample)

€413,200

7 cases shown · LTM

Median days to close

11d

From detection to recovered funds

Lost cases (sample period)

3 of 47

Lost cases drive new detection rules

Independent review

BDO · annual

Recovered bps audited in /loss-prevention

CASE-2026-018

Fashion · DTC · Meta, Google

Duplicate charges across creative rotations; same campaign, same amount within 38 seconds.

Evidence: API delivery logs + platform invoice diff + ledger trace.

Recovered

184,200

Days to close

11d

CASE-2026-014

Travel · Marketplace · Google, TikTok

Spend continued for 14 minutes after pause webhook acknowledged.

Evidence: Pause webhook timestamps + downstream spend records + on-call paging trace.

Recovered

72,800

Days to close

9d

CASE-2026-011

FinTech · B2C · Meta

Invalid traffic spike; platform credit owed under policy but never auto-posted.

Evidence: IVT detection report + platform policy reference + claim packet.

Recovered

41,600

Days to close

17d

CASE-2025-094

Retail · Grocery · Google, Spotify

Currency rounding accumulated to ~€420/account/month across 22 accounts.

Evidence: FX quote ledger + per-line reconciliation diff + adjustment memo.

Recovered

28,400

Days to close

22d

CASE-2025-082

Gaming · Publisher · Meta, TikTok

Late delivery on Spotify equivalent inventory; SLA credit owed but never issued.

Evidence: Delivery pacing trace + contractual SLA clause + credit memo.

Recovered

14,900

Days to close

8d

CASE-2025-071

SaaS · Enterprise · Google

Stale charges against an ad account closed two weeks earlier.

Evidence: Account closure timestamp + post-closure spend records + reversal proof.

Recovered

9,200

Days to close

6d

CASE-2025-058

Health · Telemedicine · Meta, Google, TikTok

Effective fee % above contracted band by 27 bps across two quarters.

Evidence: Commercial contract + per-platform fee calc + back-billing.

Recovered

62,100

Days to close

34d

What we will not claim

  • We do not count platform credits the customer would have received without us.
  • We do not count theoretical savings from “better pacing”; only realised, ledger-posted recoveries.
  • We do not net offsetting losses; gross recovered is shown alongside lost cases.
  • Every figure in /loss-prevention reconciles to the underlying case files in the data room.