Free · 80 pages · 2026 edition

The Operator's Playbook

Eighty pages on running paid media finance ops — pacing, reconciliation, FX, treasury, AI governance. Written for the finance lead who already owns the number. Field-tested by 40+ teams. Free.

Nine chapters · 80 pages

Table of contents

01

Setting the operating cadence

How the weekly pacing call, monthly close and quarterly board pack stack into one rhythm — without three sets of numbers.

p.04–11
02

Pacing without spreadsheets

Why MAPE matters more than YoY. Probabilistic landing zones (P10/P50/P90), confidence bands and how to brief the team on uncertainty without losing them.

p.12–22
03

Reconciliation in four days, not fourteen

The 3-way match across platforms, treasury and GL. Common breaks, how to triage them, and how to retire the journal-entry backlog by Friday.

p.23–32
04

FX corridors and the cost of doing nothing

What platform-native FX actually costs you on USD billing. Building a corridor, measuring leakage weekly, and when to hedge vs. when to absorb.

p.33–40
05

Treasury for marketing spend

Purpose-coded accounts, ring-fenced client funds, idle balance laddering. Why operating cash should hold 1.0–1.5 weeks — not three.

p.41–50
06

Guardrails, not approvals

Replacing approval queues with policy-as-code. Throttle thresholds, anomaly windows, dual-approval ceilings — and how to keep humans for what they're actually good at.

p.51–58
07

AI governance in a money-moving stack

Model cards, decision logs, EU AI Act alignment. How to explain a pacing decision to a controller — and to an auditor.

p.59–67
08

Disputes, refunds and recovery

The recovery line nobody runs. Templates for platform credits, win-rate benchmarks, and how to make recoveries a forecastable number.

p.68–74
09

Board-ready in 30 minutes

The four charts that survive the boardroom. What to cut, what to keep, and how to brief the audit committee without re-translating the data.

p.75–80

From teams running it today

We retired three internal spreadsheets in week one of using the playbook.

VP Finance · DTC brand, €18M paid media

The pacing brief in chapter two is now our standard for new analysts.

Head of Performance · Agency, 40 clients

Chapter eight paid for itself — €82k of platform credits we'd left on the table.

Finance Director · Marketplace, €60M GMV

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