Terms of Service

1. Who we are

The ADmetric AI service is operated by ADPILOT AI LIMITED (UBI 80638582), Unit B, 11/F, 23 Thomson Road, Wan Chai, Hong Kong (“ADmetric”, “we”, “us”). By creating an account or topping up a balance, you agree to these terms on behalf of yourself and the legal entity you represent.

2. The service

ADmetric AI provides a budget management platform that distributes a single funded balance across third-party advertising platforms (Meta, Google, TikTok, Spotify and others). We are not an advertising agency and do not create, edit, approve, or manage ad creatives, audiences, or bidding strategies.

3. Customer funds

Amounts you top up are held in a segregated account at our regulated payments partner and earmarked solely for distribution to the advertising platforms you connect. Funds are not commingled with our operating capital. Unused balance is refundable in line with section 7.

4. Connected accounts

You must own or be authorised to administer every advertising account you connect. You authorise ADmetric AI to make budget, billing, and balance-related calls to those platforms on your behalf, strictly within the limits you configure.

5. Fees

The platform fee for your plan is shown at checkout and on the pricing page. We invoice monthly in arrears. Advertising spend is passed through at cost — we do not mark up media.

6. Acceptable use

You will not use ADmetric AI to fund advertising that violates a connected platform’s policies, applicable law, or sanctions regimes. We may suspend service and freeze pending distributions if we reasonably suspect a breach.

7. Refunds & termination

You may close your account at any time. Unused balance, minus any platform fees already accrued, is returned within 10 business days to the original payment method where possible.

8. Liability

To the maximum extent permitted by law, our aggregate liability for any claim arising out of the service is limited to the platform fees you paid in the 12 months preceding the claim. We are not liable for the performance of advertising campaigns or for decisions made by connected platforms.

9. Governing law

These terms are governed by the laws of Hong Kong SAR. Disputes will be resolved by the courts of Hong Kong, without prejudice to mandatory consumer-protection rules in your jurisdiction.

10. Contact

Questions about these terms: legal@admetric.ai.